Frequently asked questions
Welcome to the Novus Media FAQs Page. Here you will find answers to the most frequently asked questions about our services, subscriptions, submissions, editorial policies, and much more. If you need further assistance, please don’t hesitate to contact us.
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Print Subscriptions
Currently, print subscriptions are not available. You can read the E-editions for free online.
Yes, you can switch your subscription. Please contact our support team via support@novusmedia.co.za for assistance.
Email Newsletters, Comments, Mobile Apps & E-Editions
You can sign up for our newsletters to receive the latest news, articles, and exclusive updates directly in your inbox.
You need to register for free to submit comments on articles. All comments must adhere to our Comment Policy.
We currently provide a mobile-friendly version of our website for easy access. E-editions of our newspapers are available for subscribers to our website. Subscription is free. Please visit the E-Edition Page for more details.
Editorial Matters, Errors & Advertising
If you have feedback, inquiries, or suggestions, please use our Feedback Form or email info@novusmedia.co.za.
To report an error, please Submit a Complaint. We take accuracy seriously and will address any issues promptly.
We offer various advertising opportunities. Visit our Advertise with Us Page for more details on the packages and rates available.
Additional FAQs
We offer multiple ways for you to contribute, from submitting opinion pieces to classified ads. Visit our Submissions Portal for all the ways you can get involved.
Yes, you can submit a tip-off anonymously using our Tip-Off Form. Your privacy and confidentiality are respected.
We adhere to the Press Council of South Africa’s code of ethics. You can learn more on our Press Code Page.
Still have questions?
If you haven’t found the answer you’re looking for, please reach out to us via Contact Us, and our team will be happy to assist.