Welcome to Our Policies Hub

To Inform, Engage and Empower Local Communities

As the parent company for a diverse array of local publications, Novus Media is dedicated to transparency, integrity, and building trust across all our platforms.
This page provides an overview of the policies, guidelines, and terms that govern our operations, ensuring that our audience, contributors, and partners are well-informed. These legal documents apply to all publications under the Novus Media umbrella.

To help you navigate easily, we have grouped these policies by category for clarity.

Our Policies and Guidelines

User Engagement

We want every user to have a rewarding and informed experience on our sites. Below, you’ll find information on user accounts and how we foster positive community interactions.

User Rules:

General rules and guidelines for users, from interacting with content to submitting your own contributions.

Commenting Guidelines:

Understand the rules for commenting on our platforms to ensure respectful and constructive dialogue that benefits all readers.

Terms of Use:

The terms that govern your usage of our websites and services, including acceptable use policies.

Data Protection

Your privacy is our priority. Find out how we handle your personal data and how you can manage your privacy preferences.

Privacy Policy:

Detailed information about what data we collect, how we use it, and how we protect your personal information.

Cookies Policy:

Learn how cookies help us improve your experience and how you can manage your cookie settings.

Editorial Standards

Our commitment to high editorial standards is at the core of everything we do. Here’s how we ensure the quality and integrity of our content.

Press Code:

Learn about the ethical standards that guide our journalistic practices, aligned with the Press Council of South Africa.

AI Guiding Principles:

Our guidelines for the ethical use of artificial intelligence in news creation and content processes.

Advertising and Sponsorship

We work closely with advertisers and sponsors to ensure all sponsored content is transparent and meets our standards.

Advertising & Sponsorship Guidelines:

Our approach to advertising or sponsored content and partnerships, ensuring full transparency with our readers.

Competitions and Promotions

Novus Media runs various competitions and promotions across our publications. These terms ensure transparency and fairness in all our promotions.

Competition Terms and Conditions:

Review the rules and requirements that govern all competitions, promotions, and giveaways hosted by Novus Media.

User Rights and Feedback

Your rights as a user and our commitment to addressing your concerns are important to us. Below, find how to give feedback or raise a formal complaint.

POPIA Policy:

Our adherence to the Protection of Personal Information Act, detailing how we safeguard your data and your rights under the law.