Novus Media POPIA Compliance Policy
To Inform, Engage and Empower Local Communities
At Novus Media, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy outlines how we collect, process, store, and safeguard personal information. It applies to novusmedia.co.za and all publications under the Novus Media umbrella.
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Personal Information We Collect
We may collect different types of personal information from you, depending on your interaction with our services. This includes:
- Identification Information: Name, email address, contact number, and mailing address.
- Usage Data: Information regarding your use of our websites, such as pages viewed, IP address, and device information.
- Subscription Information: Data provided for newsletters, competitions, surveys, or other interactive features.
Purpose of Collecting Personal Information
We collect and process your personal information for the following purposes:
- Service Delivery: To provide access to content, respond to inquiries, and maintain our services.
- Communication: To send you updates, newsletters, and marketing communications, where you have consented.
- Analytics and Improvement: To analyze user behavior and improve the content, functionality, and performance of our platforms.
- Legal Compliance: To comply with legal and regulatory obligations and safeguard the rights and interests of Novus Media and its users.
Lawfulness of Processing
Under POPIA, we ensure that personal information is processed lawfully and in a manner that respects your rights:
- Consent: We process personal information based on your consent, which can be withdrawn at any time.
- Contractual Necessity: Processing may be necessary for fulfilling our obligations under a contract with you.
- Legitimate Interest: We may also process information for legitimate business interests, provided it does not infringe on your rights.
Your Rights Under POPIA
POPIA grants you certain rights regarding your personal information. These include:
Right to Access
- You have the right to request access to the personal information we hold about you, free of charge.
Right to Correction
- If any of the information we hold is incorrect, you can request that we correct or update it.
Right to Object
- You may object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Deletion
- You can request the deletion of your personal information where there is no lawful reason for us to retain it.
Right to Withdraw Consent
- If you have provided consent for processing, you may withdraw it at any time, which will take effect immediately.
Information Sharing and Disclosure
Service Providers
- We may share your personal information with trusted service providers who assist us in delivering services, such as analytics providers, email distribution services, and IT support.
Legal Requirements
- We may disclose personal information if required by law or in response to lawful requests by regulatory authorities.
Business Transfers
- In the event of a business merger, acquisition, or sale, personal information may be transferred to new ownership. You will be notified if such a transfer takes place.
Information Security
Safeguards
- We use a combination of technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, alteration, or misuse.
- Only authorised personnel have access to personal information, and they are required to maintain the confidentiality of the data.
Breach Notification
- In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law.
Retention of Personal Information
We retain personal information for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Once information is no longer needed, it will be securely deleted or anonymized.
Accessing PAIA Manuals
Our Promotion of Access to Information Act (PAIA) Manuals are available to help you understand the procedures for accessing records held by Novus Media. These manuals provide detailed information on how to make a formal request for information
Updates to This Policy
We may update this POPIA Compliance Policy from time to time to reflect legal requirements or improvements in our practices. The latest version will always be available on this page.
Thank you for trusting Novus Media with your personal information
We are dedicated to safeguarding your privacy and complying with South African data protection laws.